Customer Testimonials
Good service. Replaced my wipers which I would not have thought about checking. Soon after we had rain and I was happy they were new.
In and out quickly for schedule 30,000 mile service. Disappointed that they didn’t check the air in the tires when they were rotated. 4 lbs difference in front and rear.
Excellent service department. Mr Templeton was very professional and got me out of the dealership within a reasonable amount of time. He also kept me up to date with what was being done on my vehicle.
Friendly service! Got me in and out for an oil change... have been going to them for service since we bought our first Toyota in 2008!
They have handled everything with me an my car great. Very kind and helpful! I'd highly recommend them to any body who asked my opinion.
My experience was hassle free. I was shown the options available to me. There was no pressure to buy anything. Shannon was very pleasant to work with. She was prompt in taking action and following up.
My experience at the dealership was fantastic. My sales agent Kevin Martinez was very helpful and professional. I have a wonderful experience with all staff. When I left the dealership, I thought that my headlights were on. Mr. Peters who does the finance part, noticed that my lights were off. After a long day of working, he cared enough to pull over and show me how to put them on. I know this sound silly that I couldn’t figure it out but it was a different vehicle. I appreciated the time and the fact that he cared. Thank you ...
My experiences here have always been fantastic. Whether or not I schedule an appointment or walk in my vehicles have always been serviced in an hour or less. They are not pushy about up selling anything. I had the pleasure of working with Joe in the service department and he was fantastic. I don’t normally like doing my service at a dealership if I can find a good smaller mechanic however this dealership has truly been fantastic.
I always get treated great. They are very professional and dependable. I wouldn't think about going anywhere else. It usually doesn't take too long either.
Quick service and waited in a comfortable area. Technician explained everything including cost. I will return. Easy to make a sane day appointment with attentive help.
Service for an oil change. Send great coupons. easy to drop off. Nice waiting area. Quick service. I Always have a great experience with this dealership
Prior to showing up for service I left 7 messages that were not returned. 2 were voicemails to service manager Very frustrating. Need better phone service
Great service in / out and 1 hour. Great lounge area while waiting for your car to get serviced. Friendly staff, easy to talk to. Have a great day!
Our service guy was very patient and friendly with my parents that didn’t speak english. He was the only one there and it was very busy. Service was fast.
Jennifer helped me understand what was going on with my car. Even when she was busy. She also helped me with the cost. Her coworker Nina was also a big help. They are a great team. Highly recommend!!!
This dealership has become better each day. Professionalism has improved tremendously; attention to customers, sensitivity to customer needs and respect. Whoever is handling customer service in terms of attending to customer needs should keep it up. Good job!
Great experience. I bought a used car. Very nice and accommodating associate. The process was easy and simple. I would recommend this dealership to friends and family.
Tyler was an awesome salesperson. He greeted us as soon as we stepped out of our car. helped us find the vehicle that fit our needs within our budget. Very friendly and personable staff throughout the building.
Great sales crew, sales manager and finance manager! Very patient and fair! Patti and Kevin were great! Nice showroom, lot and grounds were well maintained
Service agent was friendly & polite. Additionally, my wait was about 20 minutes!! The agent reminded of when my next service was due & what needed to be done. Super helpful.
Jennifer was awesome. She kept me informed of everything that was going on with my car while the parts were on back order. I never had any problems with this dealership or service department.
Came in for and oil change staff was great and friendly and honored my scheduled time with out having to wait. Got me in and out and I was able to get an early early start to my Saturday I had a lot to do so getting in and out allowed my to get an early start for the rest of my day Thank you Mr Johnson
I have purchased two cars from this dealership and would strongly recommend this location. Friendly staff, quick service, definitely worth the drive!!! Great sales man Mr Forrest, Great service man Mr Joe.
Great job completed timely and Victor gave us a courtesy discount, rare in today's marketplace. Website is user friendly for the electronically challenged. Thanks Victor!
Tech was professional and very friendly! Bought my car from here and have never had it serviced anywhere other than Toyota. I Have always owned a Toyota for obvious reasons.
Victor was very professional and nice. He called me with an update on my vehicle. Service people were prompt and quick with service. I would not hesitate to bring it back next time.
Great service and very professional. They effectively filled my blinker fluid. Seriously, i would highly recommend the service department for anybody with a Toyota vehicle.
Great experience at Bohn, as always. They are always professional, friendly and knowledgeable. I always trust them to get the job done. Keep up the good work!! Thank You!!
This was my first time meeting the service advisor Mr.Victor.. He was very professional and was willing to listen to my needs. He called me with an update on my vehicle and was very knowledgeable about the issues. I will be looking forward to seeing him on my next visits Great job.
Where do I begin? I had such an amazing experience today. Mr. Delacruz listened to what I had to say. He understood my needs and wants to give me the best option based on my situation. I can not thank the entire staff enough for blessing me with the peace of mind I so desperately needed. Unlike my past experiences at dealerships I was in and out in less than 2 hours including paperwork. They didn't try to push me into something I didn't need or desire just for a sale. They have converted me from Nissan and I ...
Best customer service ever. Joe is so helpful and commucates with you through the process. I been going there since 2018 and it just gets better.
They were very busy and a lil short handed but they handled everyone with professionalism. I got in and out pretty quickly. He talked to me very much respect.
You guys rock!! Mike in Service was excellent. I love my Toyota and Boh Bros.! I would recommend this dealership to anyone. Go see Mike for your service needs.
Joe Templeton was very efficient in getting me an appointment for my oil change and good customer service throughout my appointment. Technicians are always responsible in leaving car the way I give it to them. Never had a problem with my oil changes at Bohn brothers Toyota in Harvey.
Tyler and Edwin are two of the easiest salesman to work with. My experience with them when buying my newest car was AMAZING!!! I drove over 40 miles to come to this dealership and it was worth it!
Moment coming in, I was greeted and was quick helped. They were polite and conduct my service quickly. Usually what take about an hour take about 30 mins.
I was early. I was greeted, courteously and professionally, immediately. I settled in from the long haul, only to be interrupted while reading world news, because my car was ready!! My tech explained everything and managed to find a coupon/discount greater than the 15% previously offered. One caveat - I completely forgot you didn’t accept checks. Could you please make sure all your texts and emails make mention of this and in a prominent place.
Service was timely, great people working here. The location was in easy walking distance to places I needed to get to that day, so no need to wait in the lobby. Everything was finished before the rain came that day. Will be back!
Extremely happy with the service received from Jennifer today. They were extremely busy and handled everything professionally. Jennifer explained my recommendations and when I should get them done so I can budget.
Fast service, very professional. Technician was thorough. Highly recommend see Jennifer Temple for you service needs she explains everything in full detail. Can’t go wrong!!
Was the best experience at a Dealership. The Technician was awesome 👌 and very accommodating and helpful. Service was quick and painless I'm switching to Bohn Toyota!
Service was very good …on a scale of 1-5 I’d give them a 4 1/2
I went there for an oil change the service was really good customer service especially Tyler the place was nice and clean the only thing the music was to loud you couldn't hear the TV overall Bohn Toyota is the place to go for your Toyota
Buying a vehicle is basically hell right now. We were lucky enough to find what we wanted at Bohn (they were the only Toyota between Lafayette and Mobile to have it in stock, and not “allocated to them”). Our sales specialist was Renee, and in all of the vehicles I’ve purchased, I’ve never had a better experience. We felt like we knew Renee our entire life. We had our baby with us also, and she was even so sweet and attentive to him! Highly recommend Bohn! Ask for Renee! I want to go buy another new car just ...
Good service. Clean waiting area. Courteous staff. Appointment relatively easy to set up. Text service to keep you updated as you wait was a nice touch.
Great Service Drpartment!
I was able to get in and out with no hassle!!
I needed breaks for my RAV4 NINA took great care of me. She offered me coffee,tea and water wile I waited for service to be completed.
They’re the team of professional who seem like they know their business! I’m satisfied with their performance and would recommend them to anyone who wants to take care of their prized possession
Awesome experience! Rogelio Delacruz greeted us and listened to our criteria for a vehicle. He provided all necessary information and warranties with our Corolla Within minutes we were test driving our Corolla. He efficiently gathered our info and then introduced us to Don. Don professionally explained options. Both gentlemen were professional and friendly making the process of purchasing a new car a pleasure. Thank you Ro and Don.
It was great experience at Bohn Toyota today.
I went in for my regular service. They did a very good job, as usual. I am never disappointed when my service with my service.
My experience with Bohn Toyota was awesome, the repairs was done in a timely manner. Mr. Richard was courteous every time when he said it will take a few days he meant it!!!!!!
Professionalism and Prompt service
Just had my car serviced at Bonn Toyota, lightening fast service with a smile!! I highly recommend!
They always give me good service
Great service department .
RO IS THE BEST!!!! Very polite and professional.. EXCELLENCE at it’s best
Fast service and reliable
My service went very, very well. It was easy, quick and courteous. They even shook off my dirty floor mat. Thanks so much I appreciate y’all.
No problem getting appointment and was kept informed of vehicle repair and cost
Scheduling was Fast & Easy. Service was quick and efficient. It was easy to approve extras recommended with cost.
Service was quick and efficient
I appreciated the efficiency and professionalism of the staff! I brought my Lexus in for tire service and I was treated as if I had purchased a vehicle from the dealer. Thanks Nina.
My Rava 4 need mantaince and I did not have appointment. I just went to dealer and was able to get service without appointment and was very good at getting in n out. I was able to continue my day
Never had a problem! Great service & staff!
Great service !! Friendly staff!!
I was met in the appointment line within minutes and my car accepted for service. They explained there was a 2-hour wait, so I used Lyft (paid for my the dealership) home. The car needed more than an oil change and the service tech indicated what was the more critical update needed. The car was ready by the estimated time.
Professional and thoroughly “Circumspect.”
They are wonderful. Victor has helped me twice. They don’t find other things wrong with my car like other dealerships. I went for one thing and it was under warranty. Left out without coming out of pocket. Only at Toyota. Thank You so much.
Easy appointment Quick service Polite and courteous staff
Friendly service rep. Provided excellent service, provided me with recommendations that best met my needs. No long wait for repairs to be completed. I would recommend this service department to others.
Yes friendly staff. Kept me informed on my service work.
Great service. Fast oil change.
Great service and advice !!
I had a broken gas door releaser. A customer service representative Nina was awesome they quickly discovered what the problem was they tell me how much it was gonna cost and then they even put more water in mine windshield system and I think they thought of something else and they change the yellow light bulb that wasn’t working. All in all it was an excellent experience
friendly staff, clean waiting room and good service.
The service area has a very efficient and professional operation. As you wait in the clean comfortable service area you can watch several different televisions, let the kids go to their own entertainment area, have a nice cup of coffee, or use the available computers. The staff keep you informed of their progress. This is my new choice for Toyota service.
Wonderful experience from start to finish. We searched all over for a Tacoma. Our local dealership was unable to get the vehicle we wanted. finally, we were directed to Bohn by the Toyota manufacturer. Our salesman was Johnny Tran. He called me to tell me he would be assisting me & the vehicle that I wanted would be coming within days. He sent me pics & details about the Tacoma. He was honest & not pushy or impatient. I tried to initiate a hold with a deposit as required on the Toyota App but it was not working properly. We ...
Quick appointments and service
Service department has never let me down. Always there to greet you with a smile and a kind word. They always go above and beyond. They get you in and out as fast as possible. Even when you don’t have an appointment. I’ve been to other service departments for Toyota and never get the same friendly experience as I do at Bohn. Thank you Bohn !!!
Great service as always comfortable waiting area
You were able to take care of our oil change. We appreciate your staff for performing this oil change in a very short time.
Quick service, waiting area was clean and comfortable.
Good service and nice people
Very professional. Excellent and timely service.
I love the fast accurate service. The sales people are really nice and respectful. I will always buy Toyota.
customer service was awesome! everyone i dealt with was very nice and professional
Quick and efficient. Friendly
Tyler, my salesman was very courteous and helpful. He was patient with me. Everyone was friendly.
Thank you victor and mechanics for fixing my car today! we were out of town and they got it fixed for us fast so that we can go home safely!
Fast efficient service and friendly staff
Good service nice people g
I appreciate your service and I appreciate your willingness and qualified team members working at this location whose well known for their work and well done job
Every time I come to this location they always give great customer service and Jennifer was very friendly great attitude keep up the good work
Fast and friendly services
Clean and comfortable while waiting on your vehicle to be serviced
Today’s service was very quick and great customer service. This morning was customer appreciation day and enjoyed the treats and water for customers. Also truly appreciated Kimberly Polk for being so helpful and ensuring I had the best customer service experience!
Dwight Arceneaux and Peter Edel were excellent. I have bought many cars from them and referred people to them. They always go above and beyond. I’ll be back when I need another car.
The service associates have been friendly and knowledgeable. They try to explain the issues with your vehicle and let you know what repairs need to be done now and which ones can wait. I appreciate that.
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