They are wonderful. Victor has helped me twice. They don’t find other things wrong with my car like other dealerships. I went for one thing and it was under warranty. Left out without coming out of pocket. Only at Toyota. Thank You so much.
Friendly service rep. Provided excellent service, provided me with recommendations that best met my needs. No long wait for repairs to be completed. I would recommend this service department to others.
I appreciate your service and I appreciate your willingness and qualified team members working at this location whose well known for their work and well done job
Every time I come to this location they always give great customer service and Jennifer was very friendly great attitude keep up the good work
Very easy to work with , they make the process quick and easy. The sales and financial team works to give you the deal that works for you.
In and out with car detailed and financials completed. Out saleswomen, Renee was the best ! Very unstressed experience !!! In short, a very good experience.
Great customer service text you when you wait for your car when you pull up greeting you less than five seconds keep up the good work
Wonderful interaction with all employees, great prices and Honest discussion with sales and finance. Would recommend this dealership to anyone looking for a new or used vehicle.
Bohn Toyota did an excellent job today on my car. I will be back and recommend other people to come here as well. Great work
Joe was efficient and had great recommendations, excellent service and fast turnaround. Will use Bohn Toyota in the future for all my family purchases. Thanks so much
You all at Bohn Toyota made this an easy experience. Thanks for making it convenient for people to get this recall done. Thanks to the whole crew!!
Fast service, short wait. Met covid requirements in waiting with 6' between chairs. Service provider was very polite. The technician kept my Carr clean and turned promptly
Service experience was great! The service person Tyler Todden was knowledgeable and very customer friendly. In the future I will always ask for this service rep.
I was able to get an appointment the same day I called (Saturday). Service man was very courteous, explained everything, and told me how long it would take. It was my first appointment since I bought my new car!
I was able to set up a next AM appointment. Friendly staff. comfortable waiting area. Quickly performed check. Also had a damaged tail light. New part order was smooth.
Great service, very clean, and friendly staff. The repair was completed quick and efficiently. The building wait area was nice and the recall was done at no cost to me.
Johnny Tran was excellent! I was looking for a Voodoo Blue Tundra and he was able to put in the order for me since it was not available at the dealership. He then let me test drive a new 2021 Tundra LimIted NightShade Edition and I was sold. He was happy to cancel my Voodoo Blue Tundra and quick get me approved for the 0 percent financing. He was exceptional and would love to refer him to anyone!!! Justin
Very professional and fast service. I purchase my car from this dealership. I also receive car maintenance service from Bonn Toyota. Their have been no issues because they work to keep my car running smoothly. I recommend this dealership to anyone who needs a car and maintenance for their vehicle.
Excellent Customer Service and Satisfaction. Helped to service my car and provided good discount. Thanks for your great service and hospitality. Wising everyone at Bohn’s Toyota all the best.
Service representative was very kind, polite, and informative of what was being done to my vehicle. Explained everything going on with all phases. Vehicle maintenance was performed in a timely manner and checking out process was very quick. Great job and appreciate the support Michael!!
Tyler was awesome and great customer service need more people like him I had a great experience at this location the wait time was not long
Two weeks ago, I went to this business to buy a new Toyota RAV4 car, but unfortunately my preferred silver RAV4 was not available at this shop. Brian went to a great length to help locate a silver RAV4 car in the other locations and organized the shipping of the car back to New Orleans. I would like to thank Brian for his outstanding service and kindnesses in helping me throughout this purchasing process. I also recommend this business and Brian to you if you would like to buy a New or used Toyota car.
I have to go back a fuse keep blowing, don't know why yet. Other than that service was good considering everything with COVID. Service was performed in timely manner.
Excellent discount for synthetic oil change.Courteous staff at reception.Clean facilities but didn't see a single hand sanitizer or hand wipes though seats are space apart.
You took my truck in, and worked on it wright away. I really was pleased with the outcome. Thanks , James camardelle. See you in the future for any repairs
I went in to have my car repaired. The service rep was Tyler Bidden he provide excellent service in all areas of service. I will ask for him next time I go in. I have been a Toyota owner since 2011 and this the best service I have received. Good job!
Went in for an oil and filter change. Also had the vehicle inspected. Kyle was the service rep and he was excellent. I would look for him again next time around.
Mr. McGowan was professional, courteous, and knowledgeable! I were satisfied with my repairs. My first visit and I had no problem, quick and efficient! Good nod!
I was in for a recall of airbags. It was not busy but I had to wait two hours. Facility was nice and clean .
Although things got off to a bad Start, I am pleased to say Ms. Jennifer Temple took care of Everything and visit ended Pleasantly. Every time I need Service I will ask for her. She Is an asset to your organization.
Brought 2017 RAV4 in for 20k service. After a courteous, professional check in, relaxed in the comfortable waiting area, enjoying k-cup coffee. After the initial inspection the Service Advisor let me know all was well and the car would be ready shortly. It was, at a price for a thorough service the 5-minute places couldn’t beat.
Would recommend Bohn Toyota in Harvey. Ran into a few issues during the process but their team worked together to make things right. Very friendly and knowledgeable. Thumbs up to Kevin and his general mgr.
Great work quick and fast service Everyone was helpful and knowledgeable Will return Everything was done fast and I was in and out within an hour
Mike McGowan was my Service Advisor. He was very friendly and professional! He advised me on what my car needed at only 6 months old and his service team did it! I didn't have to wait long! I like Mike!
Everything was on point! Joe did an awesome job and he made sure I satisfied. Customer service was great and very comfortable facility. I will definitely return. Thanks
Overall good service. The only little issue would be the pricing on some of the services. However, I would definitely continue to have my car serviced there and would recommend it to others.
I had an appointment for 12:15 and left the shop at 1:36 for only oil change. Appointments should be honored close to the time on appointment time. The staff were very pleasant.
I have dealt with Sly King over the past 15 years. My family has purchased many vehicles because of Mr. King. There’s never any haggling over price as he always gives you the best deal that he can. It makes car buying a pleasurable experience.
Nathaniel Lee is an EXCELLENT Service Advisor. Very detailed, and explained everything!!! I will definitely return to Bohn Toyota. He is great!! He provided a detailed printout of my repairs and he listened to me, the customer.
I brought my vehicle in for service and everything was done according to standard. The staff was very professional and timely. I was well pleased.
This was absolutely a first class place to work with on a car purchase. There was zero pressure from the sales or finance departments. Also, the facility is absolutely beautiful. The salesman actual delivered the car to my home. I have zero complaints and I appreciate everyone at Bohn I met. Thanks to All!
This is my second vehicle from Bohn Toyota and I could not be happier. The staff is friendly, yet entirely professional. I highly recommend them!
The reason I put 5 stars for my experience at Toyota was because of Nathaniel Lee ll. Mr. Lee was incredibly professional, friendly, knowledgeable, and attentive. He is an absolute asset to your company! I couldn’t have have asked for a better Service Advisor! I would have given a terrible review if not for him because Jennifer Temple who I spoke to first was very unfriendly and demeaning. After speaking with her I felt like leaving and taking my business else where. I would definitely recommend Mr. Lee!
Very prompt and attentive services. Would recommend to others . Keep up the good work. Keep up the prompt service. Keep up the customer care.
Kevin Martinez was a very good salesmen. He found the car I wanted and the monthly payment I wanted. The Rav 4 is leased. Ruby - my color! I’m very happy!
The total experience was satisfying. My sales person Diana was very patient and worked with me throughout the process. And Godfrey, who prepared the lease and financing was knowledgeable and accommodating.
Staff was very friendly and courteous. The service hours were absolutely accommodating. This dealership delivered great customer service experience. They offer customized service and at competitive service prices.
Great service, exactly what I expected. Joe Templeton was friendly and provided good customer service at Bohn Toyota in Harvey, LA. I recommend this place for your car maintenance.
I’ve been buying Toyota’s for the past 30 years. Kevin did a fantastic job and so was the general manager. LOVE my Rav 4. Looking forward for another 30 years.
I’ve been to this Location to get my car serviced and it’s been somewhat average nothing amazing so of course this time around I was a little hesitant but I needed to get a particular service done and everywhere else I went to recommend I go directly to the dealer. This time things were handled amazing. I received all the necessary information and things were taken care of accordingly and in a timely manner. My sales advisor Nate was great.
Brought my Corolla in for an oil change and filter. Very satisfied with Mr Nathaniel Lee the service advisor who helped me. He called to let me know a couple of other things that needed to be done and told me how much it would cost and asked for my okay to do the work. Very friendly and vourteous
Went to dealership to purchase 4 tires for my vehicle. I was pleased with customer service and the service I received today. I feel that the service performed was completed in a timely manner.
By Jesly Ruiz I met with kevin Martinez in Lapalco to buy a new Highlander. He was accommodating and friendly and did what he could to move the process forward in a short time. I love the service of Kevin Martinez in lapalco
Awesome service and sales representative! Brian Carter treated us with professionalism and courtesy! I will be needing anoth vehicle soon and am looking forward to dealing with Brian Carter again !
Ms Kim was outstanding very friendly she a keeper I just love her attitude if she not the supervisor she deserves to be a supervisor
Service was excellent! In less than 2 hours, my oil was changed, brakes replaced, filters replaced, tires rotated. I was very impressed with the entire team at Bohn Toyota.
I give Peters and the whole staffs 5 Starts. Excellent service very proficient, very fast. I was out in less than 2 hours. Thank you Bohn Brothers
Today’s service was very quick and great customer service. This morning was customer appreciation day and enjoyed the treats and water for customers. Also truly appreciated Kimberly Polk for being so helpful and ensuring I had the best customer service experience!
Stellar service, patience, and kindness. I had the joy of dealing with a miss black, who explained things clearly and concisely. The facilities are amazing and make the wait seem easy. They even have a children’s room!
Derick was very prompt and very professional as promised I was done in 90 minutes. Very pleasant visit I told him I want him to be my service guy moving forward.
Very satisfied with the service. Everything that was done to my car was explained very clearly. Service staff were very courteous and helpful. Pleased with everything
I went to Toyota because my engine light was on for a few days.. My advisor greeted me in a timely manner. She introduced herself as Kim in a kind , courteous, professional way. She knew what the problem could be right away. Although , she had difficulty with her computer( not her fault, it was a computer malfunction) she asked for help to resolve the issue. She kept me on top of things when service was being done to my car. I truly appreciate her being my advisor, we even bonded over hairstyles. If I need to return again , hopefully she’...
Kimberly was very courteous and helpful. Got my recalls done in 1 day.Very pleasant person.The van service was nice and comfortable. Going and coming.Thanks to everyone
I met with Stephen Mays to buy a new Highlander. He was accommodating and friendly and did what he could to move the process forward in a short time.
Linda Bankston has been my service manager 3 to 4 times. She is professional and very courteous. She is attentive to details and always goes out of her way to make sure I have a positive servicing. She has been a joy to work with. Overall, everyone I have met from the service dept. and the parts dept. is very courteous and professional.
Staff is nice and friendly. The waiting area was clean and comfortable. I didn't have a long waiting period for my oil change. Once finish the service tech went over my paperwork and recommended things that may need attention in the near future.
L. Bankston is awesome! Very professional courteous dealership! Never feel pressured or rushed. Service dept. Personnel are friendly and always accommodating. The parts people are friendly.
Linda is always a delight to deal with cuz she shows available options and gives advice when asked. As soon as I arrive to pick up my truck, she's already got someone getting it ready for me. I def feel valued when she's there. Ask for Linda! ???
L.Bankston was very helpful and a pleasure to deal with. I was irritated at the length of time it was taking but she remained professional
Convenient to my home and pleasant waiting area. Service personnel attend to your needs and alert you to any repairs needed they find in your car.
I had a great experience purchasing a new car. I would recommend relatives and friends. I was recommended by my friend and very pleased. Happy
They have time frindly service. Reliable and friendly service. Great atmosphere. They were very kind and understanding about my needs. They are also very reassuring.
Always treating nicely and with courtly was informed of necessary repairs and available services. Nice refreshments and tv. Greeting by service personnel was well received. And this is too long of a review. Shorten it for next time
I absolutely love my new car. The staff was very helpful and friendly. The deal was great. The experience was exciting and enjoyable. I definitely recommend Bohn Brothers Toyota
Rayme Black is very professional and knowledgeable. She took time and explained in detail the recommendations for my 80K maintenance inspection. All the staff are friendly and courteous. The shuttle service is a plus! Bohn Brothers Toyota prioritzes serving its customers.
Great sales person would only go toJohnny Tran bought three and daughter and grandson also bought we send everyone we know looking for a car to him
Dwight Arceneaux and Peter Edel were excellent. I have bought many cars from them and referred people to them. They always go above and beyond. I’ll be back when I need another car.
The service associates have been friendly and knowledgeable. They try to explain the issues with your vehicle and let you know what repairs need to be done now and which ones can wait. I appreciate that.
The service was quick; the staff is always attentive and a pleasure to work with; my overall experience with this dealership has been 5 star every time.
Second time getting service here and they have excellent customer service great job getting my car back at a timely fashion thanks for everything Toyota.
Good and friendly service. Very straight forward and to the point. Such an easy process to purchase a new vehicle. would definitely come back again!
First dealership I visited for my new tundra and the only one I visited friendly staff and was a straightforward experience would recommend to anyone looking to purchase a vechile
This was my first time bringing my car to this Toyota location and this was by far the best service I have ever received from a Toyota dealership.
Our sales associate, Terrence MacCracken was very professional, knowledgeable and courteous to us. He definitely is an asset to your company and we are thankful he assisted us in purchasing our new vehicle.
People were efficient and knowledgeable; Reps went out of their way with me by offering me a chair under the service area due to rain because I had my puppy with me.
Patti made it easy and an enjoyable experience 😀 She was knowledgeable and also listened well. She was fair on the price and on my trade in.
The crew works fast even with the big number/non-stop amount of cars/customers coming in. I was done in less than the amount of time it would have taken if I had done all the work myself. 🙂 🙂 🙂 I came in around nine AM and was done around 10:19 AM. Ms Kateria Lee explained the needed work and the costs associated. I also saved some dollars with the coupon available from Don Bohn Toyota. Lounge area is clean... the Service area is clean....
Courteous employees; excellent service performed on my vehicle in a timely manner. Confidence in the mechanics. The waiting area was clean and comfortable. I will always bring my vehicle to this dealership for service.
Very satisfied with the whole vehicle purchase process,very satisfied with the salesperson that sold me the vehicle and very satisfied with the finance department of the breakdown of the payments.
I received geeat guidance and respect throughout my cay buying experience. Both the sales department, represented by T-Mac , and the financing department, represented by Mr Simmons were thoroughly exceptional. Both knew the product, a 1017 Corolla LE, and the services provided.
I always get fast and efficient service. The new service director, Lisa Vonder Haar, even took the time to personalize my visit. She is certainly an asset to the Bohn family.
Service advisor is always professional, knowledgeable and friendly. He keeps me updated as to the recommended service, the costs and the time frame expected for completion of the work. Service on my vehicle is always performed in a timely manner.
I received excellent service . I was called promptly when my vehicle was ready. *My purchase of a Toyota Prius marks the second for me. I love the Prius. ,
I think in overal the staff is very nice and timing is very smooth And I will come back without a problem my kids have a room to play in something I like to see at places I go 😊
Service was quick and done right the first time. The is one of the best service departments I have been to. If your in need of service big or small, this is your dealership!!!
I always enjoy my experience at Toyota. I always come prepared with a phone, tablet and chargers because I know that I will be there for a while. I would much rather them take their time to do it right instead of rushing the customer in order to minimize the wait time. They provide coffee, water and snacks to get you through the wait.
Everything was perfect! They took care of my every need! She was pleasantly amazing! Made me feel very welcomed! I will continue to visit Toyota for all my car needs!
Complimentary shuttle service is nice!! Estimated time of work was spot on. Staff was friendly and very helpful! Will likey return for future service when needed.
They went above and beyond to make sure I was able to purchase the exact vehicle I wanted for the price I wanted to pay! Amazing team to work with!
I've always loved doing business with Bohn Brothers sales and service when I lived on the westbank. I recently moved about 50 miles away but when it came time to service my Camry, I passed two other Toyota dealerships knowing I would be treated right and get great service as usual. Rayme Black always makes my visits exceptional and gets me back on the road quickly.
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